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HughesNet Pushes Satellite For Broadband Backup

If you operate a business, how will you respond if your wireline broadband service fails? Do you have an adequate backup?

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This is a question many business owners are asking since last month’s massive outage of Comcast services. Millions of residential customers were effected, and thousands of businesses were crippled by the outage. It affected a large portion of the U.S., from east coast to west, and all Comcast services suffered: phone, TV, internet, and business services. Ironically, even the Down Detector failed.

(The Down Detector is an online service that tracks cable and satellite service outages. It tracks dozens of internet, video, phone, gaming, and social media services. It even monitors access to individual TV channels.)

Comcast blamed the outage on a fiber cut in a Manhattan system owned by one of its backbone ‘partners’. The incident affected both business and residential customers.

Can anything insure against lost connections?

HughesNet cited the Comcast outage as the type of catastrophic surprise businesses need to insure themselves against. And HughesNet says it has the solution.

HughesNet Network Solutions now offers a backup high-speed broadband service for such events. It will automatically switch users to satellite broadband when their terrestrial web connections fail. The backup service is under the name of HughesNet Internet Continuity. For a mere $39.99 per month, it insures against losses due to DSL, cable, or telecom down time.

With the backup system, the customer gets a WiFi modem, an antenna, a router, and a radio. Once the terrestrial network is restored, the HughesNet Continuity system switches back to it automatically.

The backup system operates at speeds of up to 25 MB/S for uploads, and 3 MB/S for downloads. These speeds meet the FCC definition of broadband.

The need for some sort of internet insurance has long been evident. As many as 90% of businesses have suffered at least one web service interruption. A third report facing an outage every month. Such outages can block access to critical systems.

At minimum, the service interruptions bring loss of revenue. In extreme cases, they can alienate customers and even force business closure.

 

(For the most reliable web connection, talk to Satellite Country. We can help.)

 

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Title II ‘Net Neutrality’ May Be Repealed

Internet service providers all across the fruited plain are awaiting December 14, 2017 with bated breath. On that date, the Federal Communications Commission will vote on possible repeal of Title II classification of the internet as a utility and ISPs as ‘common carriers’. Under Title II, ISPs are subject to regulation like land-line telephone services. The rules are often said to promote ‘net neutrality’.

A repeal ruling would revolutionize digital communications, though observers disagree vociferously about whether it would improve or degrade them.

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What is ‘net neutrality’?

In theory, ‘net neutrality’ seems unassailably right. As described by its supporters, it is the concept that ISPs should treat all data alike. They could neither slow or block disfavored content, nor accept payment for speeding other content. Without the rules, proponents say, an ISP might block or slow content from political opponents or market competitors. Comcast, for example, might throttle streaming of DirecTV.

‘Net neutrality’ is said to be necessary for a free and open internet.

What do the critics say?

Critics of the regulations say there has never been a convincing case that they’re needed. They point out that from 2005 to 2015, before the Title II web rules went into effect, average consumer data speeds surged by more than 1000% while internet traffic soared exponentially. Opponents of the rules argue that market forces will prevent abuse. If Comcast does throttle DirecTV streams, the cable system will lose credibility and alienate its customers. Comcast subscribers will then seek other providers.

What are the odds?

After December 14, we are likely to find out which view is correct. Given the partisan composition of the FCC (three Republicans, including chairman Ajit Pai, and two Democrats), a vote for repeal is nearly a foregone conclusion.

Since his appointment as FCC Chairman, Pai has often criticized the Tie II web rules. And on November 21, he issued a draft order to schedule the repeal vote.

How does this affect you?

If you have HughesNet service, you’ve nothing to worry about. We do not have a video division, and we don’t block or throttle any content.

 

(For the most reliable internet connection, talk to us. we can help.)

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‘Net Neutrality’: Is It Doomed?

For the internet industry, the regulatory climate may be facing a dramatic shakeup. The Federal Communications Commission has scheduled a December 14 vote on possible repeal of Title II web regulations. These rules are meant to promote what is known as ‘net neutrality’.

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‘Net neutrality’ is the concept that all data on the web should be treated alike. Internet service providers (ISP) should not discriminate by platform, content, website, application, or user. An ISP would not be allowed to block, throttle (slow down), or charge extra for access to specific websites or online content.

What fed the demand for ‘net neutrality’?

The matter became a live political issue in 2004, when Comcast throttled uploads of peer-to-peer file sharing apps such as BitTorrent. Despite public protest, Comcast did not stop the throttling until the FCC ordered it to do so. AT&T, Verizon, and other ISPs were also accused of blocking or throttling specific content. Some were accused of giving favorable treatment to data from corporate partners, including TV networks.

In 2014, the FCC received more than 3.7 million complaints about blocking, throttling, and paid prioritization. The following year, the commission ruled that the internet is a telecommunications service. An ISP, then, is a ‘common carrier’ subject to regulation under Title II of the 1934 Telecommunications Act. The web would be regulated like any public utility.

Resistance to the New Rules

The Title II rules faced fierce criticism from the cable and telecom industries. Some claimed the rules would inhibit investment in internet systems. This would delay or prevent improvement in equipment or networks. In any case, the leading ISPs said, the rules went far beyond the FCC’s legal mandate.

Ajit Pai, the current FCC chairman, said that the current ‘net neutrality’ rules discourage innovation. Less innovation, he said, means less competition. This in in turn, he said, keeps prices high.

Pai says repeal of the Title II internet rules will foster competition, make broadband more widely available, and bring prices down. His critics say the move would only make the larger ISPs more dominant. The largest cable and telecom systems would enjoy near-monopolies on the flow of information.

Who’s right? We may find out after December 14.

 

(For the strongest internet connection, talk to us. We can help.)

 

 

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HURRICANE HARVEY HAMMERS CABLE SYSTEMS

Severe storms are no fun for any of us. In addition to the obvious hardships they bring, they can knock cable, telecom, and wireless communication systems out of service for weeks or even months on end.

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How has the Houston area fared?

Hurricane Harvey was especially brutal. Though other hurricanes have packed higher wind speeds, Harvey caused more damage because it parked over southeast Texas for several days. While stalled, it dumped more than fifty inches of rain on the area in only four days. This is a new record. It’s even more than famously-wet Seattle got in all of 2016.

Harvey’s effect on cable systems has been catastrophic.

On August 28, two days after Hurricane Harvey made landfall, Comcast said it would suspend operations in the affected area. Comcast is the largest cable firm in the U.S.

On September 6, the FCC reported that on Friday, September 1, six days after Harvey’s landfall, more than 270,000 cable TV and internet in the affected area subscribers still lacked service. In addition, two TV stations and nine radio stations were still off the air.

It’s possible that the FCC understated the service outages. Some subscribers have yet to report service loss, since they face more pressing concerns.

What does the future hold?

John Stankey, CEO of the AT&T Entertainment Group, ratified the FCC’s grim assessment. Speaking at a media conference in Las Vegas, he said his company expects a spike in ‘cord-cutting’ figures for the third quarter. Much of this- though not all- he attributes to Hurricane Harvey. Comparing it to Hurricane Katrina (2005), Stankey said that full restoration of all communication networks will be expensive, requiring a “multi-year commitment”.

At the same media conference, a Comcast spokesman said his company expects to lose 100,000 to 150,000 subscribers in the third quarter. Much of this loss he attributes to Hurricane Harvey.

Expect several months to pass, then, before all cable services in the Houston area are fully restored.

What can you do?

Wherever you live, you have no guarantee that you won’t suffer extreme weather or other natural disasters. But there are a few steps by which you can protect yourself.

For reliable TV and internet service, consider a satellite system. Severe weather can affect it, but is unlikely to cause outages lasting days, weeks, or months. Usually, your service will return once the storm passes.

 

(For the HughesNet service that’s meets your needs, contact Satellite Country. Talk to us. We can help.)

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NETWORK BRANDS ERODED BY STREAMING VIDEO 

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As volatile as the TV industry has been lately, the one segment that has been relatively stable– and consistently profitable– is network broadcasting. This may be about to change.

With the release of new video interfaces such as the most recent upgrade of Comcast X1, and with the launch of multichannel live TV streaming platforms such as Sling TV, DirecTV Now, and Hulu Live TV, the most prominent broadcast networks finally have reason to fear possible extinction. They’re losing their ability to keep their brands in the public eye.

Investment Bankers Weigh In

Kannan Ventakeshwar, an investment analyst for Barclay’s, a multinational British bank, wrote a letter about the TV industry’s future to investors. In it he stated: “Every OTT product is organizing its default user interface by the type of content and not by network. So sports does not show up as ESPN or YES Network. Instead, the default interface is organized by sport and/or teams. This is also becoming true with legacy user interfaces like X1. As a result, it is tough to see the brands of individual networks retaining value in the coming years.”

Until recently, the program guides for cable and satellite TV listed channels under assigned numbers. It was only by looking up particular channels that the viewer could see what shows were airing on those channels at what times.

Viewers Want Convenience

Ventakeshwar said, though, that viewers are losing patience with this system. “…In every evolution of OTT”, he said, “the number of clicks needed to get to a program guide or a network viewing option is actually increasing. Given the importance of consumer inertia in usage patterns, this is not a trivial shift.”

In other words, the harder it is for the viewer to find the shows he wants, the
more likely he is to tune out altogether.

Listing by genre or title saves time, but reduces visibility of network brands. This threatens the network business model. Under the old model, new shows are far more likely to succeed if they immediately precede or follow established hits. A highly popular show might even carry an entire evening’s lineup. A ‘halo’ effect– the network’s reputation for airing shows the viewer likes- can induce him to try out its newer shows.

No More ‘Halo’ Effect

If video interfaces are no longer listing shows by channel, though, the lead-in.
lead-out, and halo effects nearly disappear. Each show is an orphan, standing or falling on its own, and offering little market support to other network programming.

Some streaming platforms, such as Amazon Prime Video, Netflix, and Hulu, further undermine network brands by offering their own original content. And you can find their content only on their own platforms. If you want a Netflix original, you’ll find it only through Netflix.

 

How can the networks adapt to these developments? We don’t know, but they haven’t yet. Perhaps they never will.

If they can’t figure out how to protect their brands, the giant broadcast networks may be headed for extinction. Productions studios could live or die by their latest hits.

Notes:

Comcast owns NBC Universal, the largest and oldest broadcast TV network.
With its updated X1 interface, then, the cable system is partially cannibalizing its own business.

OTT is ‘over-the-top’ video. It is content streamed via the internet as a standalone service. With OTT, no cable or satellite system controls or distributes the content.

(For streaming video, you need a strong internet connection. Is yours adequate? If it isn’t, talk to us. We can help.)

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VUDU FREE-TO-VIEWER AD-SUPPORTED TV

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As if cable and satellite TV systems weren’t under extreme competitive pressure already, now Wal-Mart is breathing down their necks. The nation’s largest retailer owns VUDU, a streaming video platform that is rolling out an ad-supported free-to-the-viewer movie service.

VUDU currently charges $3.99 for a 1080p movie download. Through its new “Movies On Us” feature, the downloads will be free to the viewer, provided he’s willing to sit through commercials

The first of the ad-supported movie downloads include True Grit (the 2010 remake starring Jeff Bridges), and School of Rock, starring Jack Black. VUDU is promoting both titles heavily.

For any movie title, VUDU will offer the choice of renting it, buying it, or streaming the “Free with Ads” version. Some of the rental and purchase options are available in 4K or Ultra HD.

Jeremy Verba, VUDU’s general manager, said, “This new service provides value for customers who want movies and TV for free, when and how they wish to watch, without sacrificing quality.”

The streaming video market is getting ever more crowded. Last year, Dish Network launched Sling TV, a multichannel streaming VOD service. AT&T has signed carriage contracts for more then 100 channels for its DirecTV Now platform, to be launched by the year’s end. Turner Networks has been working on its own streaming VOD (video on demand) platform, FilmStruck. It’s unveiling has been delayed until November, though, because of a series of technical glitches. Comcast has conducted consumer tests of its TV everywhere VOD service. PlayStation Vue, originally a gaming platform, has has moved into streaming TV.

(For advice about any TV or internet service, talk to us. We can compare all providers and plans available in your neighborhood. Then order any service with just one phone call)

 

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ROKU RELEASES $30.00 STREAMING STICK

Video without Cable or Satellite Subscriptions

If you’re seeking a way to stream video to your computer, it’s getting easier. And it costs less than ever before.

The market for internet video streaming devices is getting ever more crowded. One manufacturer after another is producing dedicated streaming sticks or boxes to meet the growing demand for video services without conventional cable or satellite subscriptions.

Roku’s New Streaming Devices

Roku, which has long been a leader in the market, has pulled ahead in the  industry’s price war with Monday’s introduction of the Express Player, a new streaming stick that will retail for a mere $29.99. This beats the $35.00 price for Google’s Chromecast Stick and the $40.00 price for the Amazon Fire TV Stick.

The Roku Express works on TV sets with HDMI connections, and handles 1080p HD signals. Another model, the Express+, works on older TV sets without HDMI ports.

Other New Roku Models

Beside the Express models, Roku released three upscale streaming devices on Monday: the Premiere, the Premiere+, and the Ultra. The Premiere handles Ultra HD or 4K streaming at up to 60 frames per second. The Premiere+ features the same capabilities, plus High Dynamic Range (HDR) support. The Ultra has all of the capabilities of the Premiere and the Premiere+, and it decodes Dolby Digital and Dolby Digital Plus Surround Sound. For local media playback, the Ultra also features a USB port. The Premiere will retail for $80.00, the Premiere+ for $100, and the Ultra for $130.00.

So far, Roku is the only manufacturer of dedicated video streaming devices to enroll in Comcast’s Xfinity TV Partner program, an effort to incorporate Comcast’s TV Everywhere app into streaming devices via open HTML5 standards.

All Roku devices will work with any internet service fast enough for video. This includes HughesNet.

Roku dominates the streaming device market, with about a 49% share.

(For timely and reliable information about TV and internet services, talk to us. We can help.)

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PAY TV’S WEB REVOLUTION

The Federal Government wants to require cable and satellite TV service providers to ‘unlock’ their set-top boxes.  Under an ‘open-source’ standard, if you want to drop one provider’s service, you can use the box you already have for a new provider’s service. You don’t have to buy or lease a new box.

Some pay TV system operators are saying that the box will soon be obsolete, anyway. They say that changing the technical standards for set-top boxes will be futile. It is an unnecessary expense, they say, and may even be counterproductive, since almost all TV content will soon be streamed over the internet.

Last year, Dish Network demonstrated the market power of  a dedicated multichannel web streaming platform with Sling TV. The new service has been popular, and now has more than 600, 000 subscribers. Sling TV carried just seventeen channels at its launch, but now carries more than sixty, including premium movie channels. Its basic twenty-three channel package sells for just $20.00 per month.

Other pay TV providers, observing Sling TV’s success, have entered the internet video streaming market. Verizon Wireless has pursued the mobile market aggressively with its Go90 platform. Comcast has tested its XFinity Stream IP TV service in selected markets, for the purpose of bringing broadband users who aren’t pay TV customers into its TV System. Time Warner Cable has tested TWC TV, an internet-only TV bundle, in New York City. For now, only TWC’s broadband customers can get TWC TV, but the company wants to offer it to others soon. Sony’s PlayStation, once strictly a gaming console, now handles streaming video with the Vue upgrade.

More vendors will follow. Within two or three years, the set-top box is likely to become a relic of the past, as almost all multichannel video service providers will be streaming their content over the internet.

(For streaming video, you need the right internet connection. Talk to us. We can help.)

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TV EVERYWHERE

With your HughesNet service, you’ll have expanded options for TV viewing. With the ability to stream video via the internet, you are not limited to the programming choices or bundles offered by cable and satellite TV systems.

TV Everywhere is an industry term for streaming video services that don’t require conventional cable boxes or satellite dishes. It’s also known as authenticated streaming or authenticated video-on-demand. For most such services, you won’t need to have any equipment installed, and for some, you won’t have to sign any long term contracts. Access to programming is through an authentication code you enter on your device.

The pay TV industry developed TV Everywhere to answer the competitive challenge posed by streaming services such as Hulu, Netflix, and Amazon Prime Video.

TV Everywhere offers flexibility in viewing platforms. Most TVE applications are compatible with iOS and Android smartphones and tablets, Mac and PC computers, Roku, PlayStation, XBox One, Apple TV, and Chromecast devices.

Most TVE services are additions to conventional cable or satellite TV subscriptions. Last February, though, Dish Network launched Sling TV, an independent web-streaming-only platform. Sling TV customers don’t have to sign any long term contracts, can pay on a month-to-month basis, and don’t need Dish Network dishes or receivers. Most programming packages are light on the wallet. The core Sling TV package of 23 channels costs just $20.00 per month.

Since then, some cable system operators are considering offering similar products. Comcast and Verizon have tested separate streaming apps in some markets. Use of these apps does not require the standard cable TV subscription, though Comcast’s streaming service is available only to its broadband subscribers.

As a rule, streaming video services cost much less than cable or satellite TV subscriptions. This is mainly because their channel bundles are usually much smaller. You will need to research TVE providers, though, to be sure you save money- and that you’re getting the channels you want.

(For access to TV Everywhere or other internet services, talk to us.)