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HughesNet Pushes Satellite For Broadband Backup

If you operate a business, how will you respond if your wireline broadband service fails? Do you have an adequate backup?

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This is a question many business owners are asking since last month’s massive outage of Comcast services. Millions of residential customers were effected, and thousands of businesses were crippled by the outage. It affected a large portion of the U.S., from east coast to west, and all Comcast services suffered: phone, TV, internet, and business services. Ironically, even the Down Detector failed.

(The Down Detector is an online service that tracks cable and satellite service outages. It tracks dozens of internet, video, phone, gaming, and social media services. It even monitors access to individual TV channels.)

Comcast blamed the outage on a fiber cut in a Manhattan system owned by one of its backbone ‘partners’. The incident affected both business and residential customers.

Can anything insure against lost connections?

HughesNet cited the Comcast outage as the type of catastrophic surprise businesses need to insure themselves against. And HughesNet says it has the solution.

HughesNet Network Solutions now offers a backup high-speed broadband service for such events. It will automatically switch users to satellite broadband when their terrestrial web connections fail. The backup service is under the name of HughesNet Internet Continuity. For a mere $39.99 per month, it insures against losses due to DSL, cable, or telecom down time.

With the backup system, the customer gets a WiFi modem, an antenna, a router, and a radio. Once the terrestrial network is restored, the HughesNet Continuity system switches back to it automatically.

The backup system operates at speeds of up to 25 MB/S for uploads, and 3 MB/S for downloads. These speeds meet the FCC definition of broadband.

The need for some sort of internet insurance has long been evident. As many as 90% of businesses have suffered at least one web service interruption. A third report facing an outage every month. Such outages can block access to critical systems.

At minimum, the service interruptions bring loss of revenue. In extreme cases, they can alienate customers and even force business closure.

 

(For the most reliable web connection, talk to Satellite Country. We can help.)

 

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MEMORY BY GOOGLE

Have you ever forgotten a business appointment? Have you ever forgotten your spouse’s birthday? Have you ever forgotten your most important point while briefing your boss about a critical project?

Memory often fails us when we need it most. Within a few years, though, you might not need it. Machines will remember what you need to know.

Last month, IBM patented an algorithm it calls an “automatic Google for the mind”. It could track your behavior and speech, analyze your intentions, and, discerning when you seem to have lost your way, offer suggestions to prod your memory. Dr. James Kozlowski, a computational neuroscientist for IBM Research, is the lead researcher for the automated memory project. Kozlowski says he helped develop his company’s new ‘cognitive digital assistant’ for people with severe memory impairment, but it could help all of us with research, brainstorming, recovering lapsed memories, and forming creative connections.

IBM’s new cognitive tool tackles the most common cause of memory failure: absence of context. Memory, for most of us, is a web of connections. Remembering a single aspect of an experience, we can call up others. To remember is to find the missing piece in a puzzle. If you can’t find the first clue, you can’t find the second, and you don’t have a mental map for the information you need.

Dr. Kozlowski says IBM has found the solution for our memory failures. His cognitive assistant models our behaviors and memories. It hears our conversations, studies our actions, and draws conclusions about our intentions from our behavior and speech patterns, and our conversations with others. From this data, it can discern when we have trouble with recall. It then will guess what we want to know, suggesting names and biographical data within milliseconds. By studying our individual quirks, it will learn what behavior is normal for us, and when we need help.

Synced with your phone, the automated cognitive assistant would search its database of phone numbers to find out who’s calling you. Before you answer, the assistant will display the caller’s name, highlights of your recent conversations, and important events in the caller’s life. At a business meeting, your digital assistant will, on hearing certain words, recall related points mentioned in past meetings, and your research on the subject. It will display them on your mobile device, or ‘speak’ them into an earpiece.

It’s likely to be several years before IBM’s automated cognitive assistant is in common use. A few bugs stand in the way of commercialization, but it’s still an impressive achievement.

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GETTING THE BEST DEAL IN INTERNET SERVICE

How can you be sure you’re getting the best deal in internet service? There are a few questions you should ask about any web service offered.

First, make sure you understand all charges. Many internet service providers offer low monthly rates for a promotional period, usually three months to one year. After the promotional periods, though, the rates increase sharply. Some providers offer ‘free’ equipment and installation, but they add the equipment and installation charges to the monthly fees, and they require long term contracts, with fines for early termination.

This doesn’t necessarily mean you’re being cheated. Make sure you’re getting a complete list of all charges before you sign a contract, though. Before you agree to installation, be sure you understand the total you pay in advance, the total monthly fees, including taxes and other surcharges, and the total you will pay after any promotions end.

Second, assess your needs. Consider how many people in your household are likely to be connected at any one time, what kinds of devices you connect to the internet, and what functions you want. If you will connect only one or two devices, and your web use is chiefly e-mail and light web surfing, then you might get by with fairly low speed and a low data cap. If you intend to connect multiple devices, though, or if you want to download music or video, then you will need a higher download speed and more data capacity.

Conduct a speed test of your present internet service, and monitor how much data you use. This will tell you how much speed or data capacity you will need from a new provider. If your present service is too slow or too limited, these steps will still give you a rough idea of how much extra speed or capacity you will need.

If you’re paying a low rate for your internet service, but it’s inadequate for your needs, then you’re not getting a bargain.

Finally, to be sure you’re getting the best deal in internet service, talk to us.